Please expect delays in shipping for provincial orders.

FAQS


Care Instructions

1. Machine-wash warm or cold.
2. Wash with like colors.
3. Do not bleach or dry clean.
4. Line dry or tumble dry low.
5. Steam or press with iron (on the cotton setting) while damp.


What are the payment methods?

All payments will be made through BDO and BPI bank transfer. Here are the account details you’ll need to know:

BANCO DE ORO Savings ZAILA JOY MACADANGDANG 007310169430

BANK OF THE PHILIPPINE ISLANDS Savings ZAILA JOY MACADANGDANG 0089206332

The payment must be settled within three (3) working days. Once the payment is made, kindly send your confirmation receipt to munaproject.ph@gmail.com or send it to +639275700810 through Viber or WhatsApp.


How long will it take to process my order?

After receipt of payment, kindly give us 24 to 48 hours to process your order. Once your order is ready for shipment, we will send you a message with your tracking number, so you know if your items are on their way to you!

For orders within Metro Manila, your package will arrive in 1 to 3 working days. For provincial orders, your package will arrive in 2 to 7 working days. No worries, your items are worth the wait!

Shipping Fee Rates

Location
Fee
Metro Manila
(1 to 3 working days)
Php 130
Rizal, Cavite, Bulacan, Laguna
(2 to 4 working days)
Php 140
Province
(2 to 7 working days)
Php 250


Express Delivery (Metro Manila only!)

Do you have a beach getaway in two days and you want to wear MUNA? We’ve got you covered! We have express delivery through GrabExpress. Once the payment is made, kindly wait for our confirmation message which includes the pick-up point of your order.


What’s your return and exchange policy?

Got the wrong size? No worries! Just return your unworn and unwashed MUNA items within five (5) days after you receive the package. The items must be in the same condition you received them with the tag, postcard, and packaging. Send it back to us, and we’ll process your order ASAP!

We have the right to deny returns if the items do not meet our requirements.